Customer Service Excellence

Learn about the awards under Customer Service Excellence

Last updated 17 January 2025

About

This award recognises customer service professionals from the various tourism sectors who have delivered distinctive and compelling customer experiences.

Eligibility & Assessment Criteria

Frontline service staff from the respective sectors who have displayed exemplary service as part of holistic customer experience.

Customer Service Excellence for Attractions

About

The Customer Service Excellence for Attractions award recognises outstanding customer service professionals from attractions who have delivered distinctive and compelling customer experiences.

Award Eligibility

This award is open to any frontline service staff from attractions who have displayed exemplary service as part of a holistic customer experience.

Customer Service Excellence for Food & Beverage

About

The Customer Service Excellence for Food & Beverage award recognises outstanding customer service professionals in full-service food and beverage establishments who have delivered distinctive and compelling customer experiences.

Award Eligibility

This award is open to any frontline service staff from full-service food and beverage establishments who have displayed exemplary service as part of a holistic customer experience.

Customer Service Excellence for Hotels

About

The Customer Service Excellence for Hotels award recognises outstanding customer service professionals from gazetted hotels who have delivered distinctive and compelling customer experiences.

Award Eligibility

This award is open to any frontline service staff from gazetted hotels who have displayed exemplary service as part of a holistic customer experience.

Customer Service Excellence for Nightspots

About

The Customer Service Excellence for Nightspots award recognises outstanding customer service professionals in a nightspot venue (e.g. clubs, cocktail bars) who have delivered distinctive and compelling customer experiences.

Award Eligibility

This award is open to any frontline service staff from nightspot establishments who have displayed exemplary service as part of a holistic customer experience.

Customer Service Excellence for Retail

About

The Customer Service Excellence for Retail award recognises outstanding customer service professionals from retail establishments who have delivered distinctive and compelling customer experiences.

Award Eligibility

This award is open to any frontline service staff from retail establishments who have displayed exemplary service as part of a holistic customer experience.

Customer Service Excellence for Tourist Guiding

About

The Customer Service Excellence for Tourist Guiding award recognises outstanding tourist guides who have delivered distinctive and compelling customer experiences.

Award Eligibility

This award is open to any licensed tourist guides who have displayed exemplary service as part of a holistic customer experience.