FAQ
Frequently Asked Question
Last updated 16 January 2025
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About STA
Who organises the award?
The Singapore Tourism Board (STB) organises the Awards biennially.
What happened to the Singapore Experience Awards?
Organised by the Singapore Tourism Board (STB), the Singapore Tourism Awards brings together Singapore’s tourism sector to celebrate individuals and organisations that best deliver exceptional experiences and achieve enterprise excellence. With the repositioning from The Singapore Experience Awards to the Singapore Tourism Awards, the focus extends beyond experience excellence to encompass enterprise excellence. The Awards remains an integral part of STB’s efforts to raise the Singapore tourism sector’s competitiveness by motivating organisations and individuals to create compelling experiences or adopt best practices.
What do award recipients receive?
Award recipients will be presented with a trophy and certificate at the Awards Presentation Ceremony.
Submissions of Nominations
How often is STA held?
The STA will be held biennially and the next edition will be in 2026.
When is the next STA?
The next edition of STA will be in 2026.
When will nominations open?
The next edition of STA will be in 2026. Nominations will open in Q4 2025.
Which categories can an establishment enter?
An establishment can be nominated in these main award categories: Experience Excellence (Leisure/MICE) and Enterprise Excellence. Click here to read up on awards eligibility.
What are the entry requirements?
The entry requirements vary across the different award categories. Click here to read up on entry requirements.
How many entries can I submit?
Experience (Leisure/MICE) / Enterprise Excellence
Multiple entries may be submitted for various categories as long as the eligibility and entry requirements are fulfilled.
For example, a hotel that nominates itself for the Outstanding Hotel Experience may also wish to nominate its in-house restaurant and in-house bar for the Outstanding Dining Experience and Outstanding Nightspot Experience categories, respectively.
Customer Service
Multiple entries may be submitted. However, repeat or multiple nominations for the same individual will be considered as only one nomination.
What are supporting documents?
Supporting documents refer to any reference material, collateral, or information that you can append to your nomination to strengthen it. This may include for example project reviews, media coverage, prior accolades or marketing collateral. You can upload up to a total file size of 40 MB supporting documents per entry.
In what formats can I submit my supporting documents?
File formats of .jpg, .pdf, .png, .doc , .docx , .ppt and *.pptx are accepted.
How can I retrieve my saved entry if I have lost my unique url?
For assistance, please contact STB_SingaporeTourismAwards@stb.gov.sg
How do I know if my submission was successfully sent through?
An email confirmation with a unique link will be sent to you each time you submit a new entry. Should you wish to make changes to your entry, please access the entry form using the unique link in the email. For multiple submissions of the same entry, the final version will be used and earlier versions voided.
For further enquiries, please email us at STB_SingaporeTourismAwards@stb.gov.sg.
I have a problem submitting my form/supporting document(s). How else can I submit my nomination?
For assistance, please contact STB_SingaporeTourismAwards@stb.gov.sg